Potential customers are constantly being bombarded with spam and fraud calls, or left in the dark about who is calling them with unidentified calls. With the increase in voice channel usage over the last year, it’s more important than ever to show your prospects that it’s you calling and feel comfortable picking up the phone.
With customers ignoring calls, sales teams can see slow downs in deal speed that negatively impact revenue. Your calls may even be marked as spam, leading to a serious erosion of trust around you and your business.
Watch the replay of the webinar with Alex Salkin, Senior Product Marketing Manager, and Rachel Gruenwald, SDR Team Manager, as they discuss the state of the call for sales in 2022 and beyond, as well as deliver recommendations around what sales teams can do to increase voice channel effectiveness.
Alex Salkin is marketing, communications, and customer management professional with start-up experience and training in environmentally sustainable businesses. He joins Hiya after almost a decade of product marketing experience between Axiom and Apptio.
He's a former Wildland firefighter who is still great at putting out fires... real or business-related.
Rachel is a senior sales leader with a diverse background focused on developing and optimizing growth within sales teams. She is skilled in training, rapid growth, recruiting top talent, leadership, and promoting a positive culture within an organization. Rachel is always up for new challenges and enjoy sculpting salespeople early in their career.