State of the Call Sales Report

The voice channel is fluid and dynamic and shapes much of our daily lives. This year, alongside our global report, we decided to dive into the State of the Call for those making sales calls. Our hope is that businesses will use the insights included in this report to improve their voice performance.

To dig deeper and learn more about the trends impacting the voice call, download the full Hiya State of the Call 2022 for Sales.



Download the State of the Call Sales Report
Download the State of the Call Sales Report report to learn about these top trends, and more:
  • Voice is the #1 channel preferred by sales teams

  • 66% of consumers say they've received a scam call from someone posing to be a legitimate business
  • 64% say their revenue goals are negatively impacted by an inability to get prospects to answer the phone

  • 38% of consumers say they never answer an unidentified calls