The last few years have seen the business world adjust to remote-first with incredible rapidity, leaving many scrambling to adjust their methods of communication. While this has posed a significant hurdle for some, some industries have been comfortably situated to utilize the voice channel rather than face-to-face.
With customers ignoring calls, these companies can see slow downs in deal and service speeds that negatively impact revenue and customer satisfaction. Your calls may even be marked as spam, leading to a serious erosion of trust around you and your business.
Join Adam Kummer, Director of Canadian Sales and Tyler Wonderlic, Senior Director of Customer Success at Hiya. They’ll deliver recommendations around what these teams can do to increase voice channel effectiveness.
This webinar has concluded. Fill out the from to watch the recording.
Adam has 14+ years in direct sales, channel sales and sales team leadership experience. His background prior to joining Hiya spans 12 years spent in the Canadian Tech industry with Cisco, and Amazon Web Services. Adam and his team support Canadian customers as they modernize their voice channel with trust intelligence.
Tyler has been building and operationalizing strategic customer success teams for the last 8 years before bringing his experience to Hiya. Prior to joining this team, Tyler built multiple customer success teams with fast growth companies from the ground up, and has always kept the customer and their objectives top of mind.