The last few years have seen the business world adjust to remote-first with incredible rapidity, leaving many scrambling to adjust their methods of communication. While this has posed a significant hurdle for some, some industries have been comfortably situated to utilize the voice channel rather than face-to-face. 

With customers ignoring calls, these companies can see slow downs in deal and service speeds that negatively impact revenue and customer satisfaction. Your calls may even be marked as spam, leading to a serious erosion of trust around you and your business.

Join Adam Kummer, Director of Canadian Sales and Tyler Wonderlic, Senior Director of Customer Success at Hiya. They’ll deliver recommendations around what these teams can do to increase voice channel effectiveness.

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