Although today’s customers are reluctant to answer their phones, both business and consumers say the phone call is their preferred method of communicating with a business.
For enterprises that depend on reaching their customers by phone, it’s critical to build your reputation by generating customer-friendly phone calls — which respect consumer preferences and laws.
In this eBook you will learn:
- What a customer-friendly call is and why it matters to your call reputation.
- How your calling practices reflect on your company's reputation
- Tips for implementing customer-friendly calling practices
