10 Tips for Customer-Friendly Phone Calls

Although today's customers are reluctant to answer their phones, both businesses and consumers say the phone call is their preferred method of communicating with a business. 


For enterprises that depend on reaching their customers by phone, it's critical to build your reputation by generating customer-friendly phone calls — which respect consumer preferences and laws.


In this eBook, you will learn:

  • What a customer-friendly call is and why it matters to your call reputation.
  • How your calling practices reflect on your company's reputation.
  • Tips for implementing customer-friendly calling practices.
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