The Future of Voice

MWC - Hiya Broadcast Session FINAL (1).pptx

MWC 2024 Barcelona - Broadcast session

The voice call is the cornerstone of modern communications and remains one of the most trusted - and taken for granted methods of communication today. As a result of rising global scam and nuisance calls, 92% of consumers believe unidentified calls are fraudulent. Most carriers today are doing something to address this problem on their networks, but are they doing enough, especially given the increasingly sophisticated tactics being used by bad actors who are able to take advantage of AI development and low-cost computing? The stakes are rapidly rising and we are arguably at an inflection point in the voice call experience.

It's time to rethink the future of voice as a product and experience and assert control through focused innovation while reestablishing trust in the voice network.

 

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