The sun is shining, the birds are chirping, and spring is finally here. This time of year can be incredibly busy for companies that provide home services. Whether you are a real estate group, a big box home improvement store, or a truck leasing company, you know that you are going to experience a big wave of customer calls. Customers are looking to get connected with a professional who can take care of their homes. 

The last thing you need during this busy season is unanswered calls or missed connections. Luckily, we have whipped up four helpful ways to keep you connected to your customers.

In this eBook you will learn:

• How to ask the right questions and get the best data. Dig deeper with an optimized voice channel. It will help you locate gaps and problem areas.
• How to utilize the workforce that you currently have. Labor is tight these days, it is crucial to keep your team up to date with the latest training. 
• The power of automation. An automated voice response system is a useful tool during busy months. It can help keep the lines clear and the calls coming.
• The effectiveness of branding your caller ID. Greet your customers with a familiar name and logo. They will be more likely to answer your calls.