Unfortunately, the unsuspecting family falling victim to a phone scam has become all too familiar as generative AI tools are being adopted by bad actors to target and trick victims. Uncover the rising and amplified dangers of voice scams and learn how and why voice and next-gen AI tools create a particularly sinister combination that is dangerous for consumers. In this session from Hiya’s 2024 State of the Call Summit, we discuss how bad actors are using generative AI and the disturbing array of attacks these tools enable. 

Finally, we discuss how we can protect ourselves, our family & friends, and what we can do as an industry to provide safeguards for consumers.