Webinar: Five Biggest Challenges for the Voice Channel

Did you know that 94% of unknown calls go unanswered?Or that customers prefer to be contacted by voice call by their financial, insurance, and healthcare providers? 


What’s Hiya’s State of the Call? 

  • Hiya’s annual report makes the top trends and insights on the voice call available to businesses and wireless carriers worldwide.
  • The 2021 State of the Call combines insights from the more than 150 billion calls Hiya processed in 2020 with key learnings from a third party market survey of 300 businesses and 2,000 customers.
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