Virtual Event:  Tagging best practices to supercharge your call insights

Thursday, September 22 | 10am PT/1pm ET

When it comes to interacting with a business, voice is still the preferred communication channel for consumers and businesses - especially when the conversations are personal, complicated, or urgent.

The problem? Spam, fraud, and nuisance calls are also growing, leaving customers to screen unidentified calls more than ever, even from companies they want to call them.

The result? Lower customer satisfaction and retention.

Join us on Thursday, September 22 for a virtual event filled with tips and tricks to use tags to maximize the insights you already have access to in the Hiya console to:

  • Create better customer experiences 
  • Optimize agent experience, productivity, and improve retention



  • Welcome & introduction
  • Best practices on using tags to turn your Hiya data into actionable insights that impact your bottom line
  • Live office-hours to get your specific questions answered


Can't attend? Register today and you can still get the link to the recording after the event

*This virtual event is exclusively for Hiya customers* 

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Grant Beckmann linkedin_legacy_color

Senior Customer Success Manager at Hiya



Ryan Adams linkedin_legacy_color

Senior UX Researcher at Hiya


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